For the Customer Service Centre (CSC) in Hoofddorp we are looking for an: Account Coordinator – Italy and Spain
As an Account Coordinator you are primarily responsible for all customer contact in our Italian region. You will also act as a backup for our Spanish service desk and other regions when necessary.
Your main tasks
Maintain and create a high level of customer satisfactionIdentify improvements and potential for market activities and report pro-actively Participate in CC workgroups when required
Competences and Skills
Above all you have a strong and enthusiastic personality, you’re customer-oriented and (commercial-) result driven.
Bachelor / higher educational level or proven ability to act on higher educational level in previous jobs
Languages: Native Italian + Fluent Spanish
Experience in Logistics / Supply Chain is a plus
Self-ensured personResult-driven and client-focused
Able to work under time pressure
Well-developed communication and interpersonal skills
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